KCCVoIP
Technical Consultants

Technical design and troubleshooting services for telecommunications since 1991 with clients all over the world

Specialists in unified call center technologies, integration of legacy systems and bit level diagnostics.

Cisco - Digium - Asterisk - Mitel - Avaya - Kamailio

VoIP Consultants - SIP Diagnostics - ISDN Replacement - Cisco - Digium - Asterisk - Avaya - Mitel - Kamailio - Homer - Skype Connect - PBX Integration - Custom Trunks - Technical Project Lead - Cisco - Digium - Asterisk - Siemens - Custom Interfacing - Remote Support - Cisco - Asterisk - Network Optimization - Simulation Testing - Custom Wallboard Software - QoS - Cisco - Digium - Asterisk - Contact Center Design - PBX Integration - Custom Trunks - Unbiased Advise - Cisco - Digium - Asterisk - IVR Scripting - Call Center Design Consultants - CTI CRM Integration - Voice Recording - Cisco - Asterisk - Siemens - Avaya - Mitel - VoIP Network Design Consultants - Custom Training - SIP Engineers - VoIP Integration Engineers - Mitel - Avaya - Digium - Siemens - Cisco

Our Company

Originally the consulting association of Keith Campbell Communications Limited UK 1991 focassing on Cisco networking. Since 2000 the focus has changed toward telecommunications with clients in EU, UK, US, Central and South America. KCCVoIP provides on-site and remote technical consultants for telecommunications projects.

 

Our Team

Consultants have many years of experience working for large corporations and telcos. They are certified on a wide variety of manufacturers' equipment to CCIE and dCAP levels or higher.

All consultants are ex-work colleagues with a known track record. We no longer use recruitment agencies as referrals are plentiful.

Team list has been removed due to hacker activity.

Current consultant locations ;

UK (Edinburgh, Glasgow, Newcastle, London)

EU (Dublin, Amsterdam)

US (Florida, California)

Our Background

We have been very lucky to work with many partner companies. We continue to support our clients beyond the project design and implementation and have formed lasting partnerships with many.

We often work for service providers and outsourcing companies incognito - presenting a single image to the end clients.

Past clients have included ; DEC, UK NHS, Nissan, OMG, Komatsu. British Telecom, Axis Consulting, Bank of America, GGHB, Chiron Corp, Phillips Origin, GTE/Verizon, Alcatel-Lucent, Manx Telecom, T-Mobile, Video Networks/Tiscali TV, Clydesdale Bank, V-Ships, Walt Disney, Eircom, NSC Global, General Dynamics, GVSource, Accedo, System Dynamics, Providian Financial.....

VoIP Consultants - SIP Diagnostics - ISDN Replacement - Cisco - Digium - Asterisk - Avaya - Mitel - Kamailio - Homer - Skype Connect - PBX Integration - Custom Trunks - Technical Project Lead - Cisco - Digium - Asterisk - Siemens - Custom Interfacing - Remote Support - Cisco - Asterisk - Network Optimization - Simulation Testing - Custom Wallboard Software - QoS - Cisco - Digium - Asterisk - Contact Center Design - PBX Integration - Custom Trunks - Cisco - Digium - Asterisk - IVR Scripting - Call Center Design Consultants - CTI CRM Integration - Voice Recording - Cisco - Asterisk - Siemens - Avaya - Mitel - VoIP Network Design Consultants - Custom Training

 

Projects over the last few years have included ;

Multi-National Call Center Design (BPO company)

National Network Design (two data centers, eight sites, 2000+ users)

Enterprise Network Baseline & Tuning (data center, ten national sites, seven global sites)

National VoIP Toll By-Pass Design (four sites, 200+ users)

Mitel PBX Integration and Migration from ISDN PRI to SIP Trunks (four sites)

Avaya PBX Migration from ISDN to SIP and Migration to Asterisk Cluster (three sites)

Security Investigation and Tracking (leading to hacker employment termination)

>6,000 endpoint VoIP Upgrade & Migration (for multi-national company)

Call Center Designs (for major banks)

Network Simulation in Lab (for major telco prior to rollout)

Bespoke Training for Technical Staff (for major banks & telcos)

Call Center Designs & Optimization (US, India, Central & South America)

CTI/CRM Integration project (for large facilities management company)

VoIP Design and Legacy PBX integration (for major bank)

Multi-Site ISDN Migration to SIP

VoIP LCR and Dialplan Optimization

ISDN Replacement Projects

VoIP Procurment Evaluation

Multi-site Migration and Move to VCC